GP CQC Ratings

West Road Medical Centre

170 West Road, Newcastle Upon Tyne, NE4 9QB
CQC Rating Outstanding
Data: Care Quality Commission (Open Government Licence)

Inspection Details

Last inspected
4 November 2019
Report published
4 November 2019
Local authority
Newcastle upon Tyne
Provider
West Road Medical Centre

View full CQC inspection report ↗

Inspection Results by Category

CQC inspects GP surgeries across five key areas:

Safe

Good

Are patients protected from abuse and avoidable harm?

Effective

Outstanding

Does care, treatment and support achieve good outcomes?

Caring

Good

Do staff involve and treat people with compassion and respect?

Responsive

Outstanding

Are services organised so they meet people's needs?

Well-led

Outstanding

Is the practice well managed, learning and improving?

⚠ Inspection May Be Overdue

This practice was last inspected approximately 6 years ago. CQC typically re-inspects GP practices every 2–3 years. The current rating may not reflect the practice's present standard of care.

What Does This Rating Mean?

An Outstanding rating means this practice is performing exceptionally well. The CQC found strong evidence of innovation, a culture of continuous learning, and a clear commitment to patient safety and experience. Fewer than 4% of GP practices in England achieve this rating.

Frequently Asked Questions

What is the CQC rating for West Road Medical Centre?

West Road Medical Centre is rated Outstanding by the Care Quality Commission — the highest possible CQC rating. This means the practice provides exceptional, innovative care.

When was West Road Medical Centre last inspected by the CQC?

West Road Medical Centre was last inspected on 4 November 2019. The full report is available on the CQC website.

Can I register as a patient at West Road Medical Centre?

Outstanding-rated practices are often in high demand. Contact West Road Medical Centre directly or use the NHS website to check if they are accepting new patients in Newcastle Upon Tyne.

What does an Outstanding CQC rating mean?

An Outstanding rating means the practice is performing exceptionally well. Less than 4% of GP practices in England achieve this rating. The CQC found evidence of innovative approaches, strong leadership, and excellent patient outcomes.

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