GP CQC Ratings

Highlands Surgery

1643 London Road, Leigh On Sea, SS9 2SQ
CQC Rating Outstanding
Data: Care Quality Commission (Open Government Licence)

Inspection Details

Last inspected
19 August 2025
Report published
19 August 2025
Local authority
Southend-on-Sea
Provider
Highlands Surgery

View full CQC inspection report ↗

Inspection Results by Category

CQC inspects GP surgeries across five key areas:

Safe

Good

Are patients protected from abuse and avoidable harm?

Effective

Good

Does care, treatment and support achieve good outcomes?

Caring

Outstanding

Do staff involve and treat people with compassion and respect?

Responsive

Outstanding

Are services organised so they meet people's needs?

Well-led

Outstanding

Is the practice well managed, learning and improving?

What Does This Rating Mean?

An Outstanding rating means this practice is performing exceptionally well. The CQC found strong evidence of innovation, a culture of continuous learning, and a clear commitment to patient safety and experience. Fewer than 4% of GP practices in England achieve this rating.

Frequently Asked Questions

What is the CQC rating for Highlands Surgery?

Highlands Surgery is rated Outstanding by the Care Quality Commission — the highest possible CQC rating. This means the practice provides exceptional, innovative care.

When was Highlands Surgery last inspected by the CQC?

Highlands Surgery was last inspected on 19 August 2025. The full report is available on the CQC website.

Can I register as a patient at Highlands Surgery?

Outstanding-rated practices are often in high demand. Contact Highlands Surgery directly or use the NHS website to check if they are accepting new patients in Leigh On Sea.

What does an Outstanding CQC rating mean?

An Outstanding rating means the practice is performing exceptionally well. Less than 4% of GP practices in England achieve this rating. The CQC found evidence of innovative approaches, strong leadership, and excellent patient outcomes.

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